Privacy Policy

Introduction

Welcome to DNA Supersystem LLC. Your privacy is important to us.

This Privacy Policy explains how we collect, use, share, and protect your information when you access our website and services.

This policy is compliant with the Protection of Personal Information Act (POPIA) of South Africa and other applicable laws.

Information We Collect

We collect the following types of information to provide you with our services and improve your experience:

- Personal Data: Name, email, phone number, payment information, and company information.

- Non-Personal Data: IP address, browser type, and cookies.

We collect this information through online forms, cookies, and social media chats.

How We Use Your Information

We use your information for the following purposes:

- To communicate with you based on your preferences.

- To schedule online meetings.

- To send marketing and promotional messages.

- To process payments and provide membership access.

Data Sharing

We do not share user data with third parties, except for hashed uploads (e.g., custom audiences on platforms like Facebook).

We utilize third-party services such as Stripe, AWS, Zapier, Make, Lead Connector, Meta, Google Ads, WhatsApp, and OpenAI to deliver our services.

Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance user experience and for analytics and advertising purposes.

Third-party cookies used include Google Ads, Facebook Pixel, CRM tracking, and TikTok Pixel.

Data Storage and Security

Your data is securely stored in our cloud-based CRM system. We implement robust security measures, including hashed encryption for CSV uploads and two-factor authentication to protect access to data.

Your Rights

You have the right to:

- Access, correct, or delete your personal data.

- Opt-out of data collection or unsubscribe from communications.

To exercise these rights, please contact us using the details provided below.

Retention Policy

We retain personal data for as long as necessary to provide services or until a user requests deletion.

Compliance with Laws

We adhere to the Protection of Personal Information Act (POPIA) of South Africa and other applicable regulations.

Our policies are designed to respect your privacy and comply with legal requirements.

Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated via email.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

DNA Supersystem LLC

Address: 32096 Weatherly Cove, Spanish Fort, Alabama, US, 36527

Email: [email protected]

Phone: (254) 523-4466